A Pleasure to Serve at Chick-fil-A

Published online: Jul 10, 2020 Articles
Viewed 827 time(s)

It’s my pleasure. We all know the three words we can expect to hear if we say, “Thank you,” while grabbing something to eat from Chick-fil-A. Employees of the fast food restaurant are unfailingly polite as they deliver quality customer service. 

For 2020, that service has taken on new meaning with the effects of COVID-19 still lingering throughout the world. In order to comply with a greater demand for drive-through at its Idaho Falls location, Chick-fil-A created new lanes for vehicles on the south side of the building. The restaurant adjusted gracefully to required changes, including donning masks and finding new ways to package meals.

“We want to do the best that we can,” said Lauren Mosteller, Restaurant Operator. “We want the community to always trust in us. Whether it’s for us to be quick or for all those things to be clean, to be fast, to be accurate or to be friendly. We just want people to feel better when they leave than they did when they came.”

In the next five years, Idaho Falls residents can likely expect to see a second Chick-fil-A on the west side of Idaho Falls as the Atlanta based dining service continues to grow. Coming up even sooner is Cow Appreciation Day, which takes place on July 14th. Break out your cow-related apparel for a free entree! Check www.chick-fil-a.com for details. 


Read more of Idaho Falls Magazine's July issue here. 

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